Privacy policy
Last updated: June 4, 2026
Tivanori operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tivanori is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details such as name, billing address, shipping address, phone number, and email address.
- Financial information such as payment details and transaction information.
- Account information such as login credentials and preferences.
- Transaction information including purchased, returned, or viewed products.
- Communications such as customer support messages.
- Device information such as IP address, browser type, and network data.
- Usage information such as browsing activity and interaction with our store.
Sources of Personal Information
We collect personal information from:
- Directly from you when you place an order, create an account, or contact us.
- Automatically through cookies and similar technologies.
- Service providers such as payment processors, analytics providers, and shipping partners.
- Third parties or partners where applicable.
How We Use Personal Information
We use your personal information to:
- Provide and fulfill orders and services.
- Process payments, returns, exchanges, and refunds.
- Improve and personalize your shopping experience.
- Communicate with you regarding orders and support requests.
- Send marketing and promotional messages (where permitted).
- Detect fraud and ensure security of transactions.
- Comply with legal obligations.
Sharing Personal Information
We may share personal information with:
- Shopify and service providers that support payment, shipping, and store operations.
- Marketing and advertising partners to improve customer experience.
- Third parties when required for order fulfillment or legal compliance.
- Affiliates or corporate group entities where applicable.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze performance, and personalize user experience. You may disable cookies in your browser settings, but some features may not function properly.
Data Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access personal data we hold about you
- Request correction or deletion
- Request data portability
- Object to or restrict processing
- Opt out of marketing communications
You may exercise these rights by contacting us using the details below.
Third-Party Services
Our Services may include links to third-party websites. We are not responsible for their privacy practices or content.
Children’s Privacy
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Legal Representative: Christina Matthews
Email: admin@tivanori.shop
Phone: +1 314-742-2689
Business Address: 7748 San Diego Ave, Saint Louis, MO 63121, United States