Shipping policy
Last updated: June 5, 2026
At Tivanori, we aim to provide a reliable and transparent shipping experience for all customers. Please review the following policy carefully before placing your order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- If your order is placed during a weekend or holiday, processing will begin on the next business day.
- In cases of severe weather conditions or unforeseen disruptions, shipment will resume once conditions stabilize.
Shipping Time
After processing, estimated delivery time is:
- Estimated delivery time: 30–45 business days (depending on destination and logistics conditions)
Delivery times are estimates only and may vary due to carrier delays, regional logistics conditions, or other external factors.
Shipping Fees
Shipping rates vary depending on your location.
- Available shipping methods and costs (including any applicable free shipping options or thresholds) will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order at any time using the following website:
https://www.17track.net/en
Please allow time for tracking information to become active after shipment.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at admin@tivanori.shop. We will assist in investigating the issue with the carrier and provide a suitable resolution.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Information
For any shipping-related questions or concerns, please contact us:
Legal Representative: Christina Matthews
Email: admin@tivanori.shop
Phone: +1 314-742-2689
Business Address: 7748 San Diego Ave, Saint Louis, MO 63121, United States